VitaWard Subscription Policy

VitaWard subscriptions are designed to be flexible. When you choose Subscribe & Save, your first order is placed and charged at checkout, and future deliveries renew automatically at the frequency you select.

Plans and savings

• Delivered every 4 weeks — 30% off
• Delivered every 8 weeks — 25% off
• Delivered every 12 weeks — 20% off

Billing and delivery

Your saved payment method is charged for each recurring order at the subscription price shown at checkout. The first delivery is typically expected in 3–5 business days. Future orders are created according to your selected schedule.

Skip, pause, change, or cancel

Your first order is required and cannot be cancelled retroactively after it has been processed. After the first order, you may skip a delivery, pause your subscription, change the frequency, or cancel future renewals at any time without a cancellation fee or penalty.

Changes must be submitted before the next recurring order is processed. Orders already processed are subject to our Refund Policy and cannot always be stopped before fulfillment.

How to manage your subscription

Use the Manage Subscription link in your customer account or the link included in your subscription emails. You can also contact us at vitaward@proton.me for help.

Emails and payment issues

Shopify sends subscription-related confirmations and status notifications to the email address used at checkout. If a recurring payment fails, Shopify may retry the payment and send a notification. Repeated failed payments may result in cancellation of the subscription.

Policy updates

We may update this policy from time to time. Changes apply to new subscription orders unless required otherwise by law.